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Understanding Leadership

Understanding Leadership & Management

Course Duration

5 Days - 35 Contact Hours

Upcoming Schedules for Leadership & Management Leadership & Management  Schedules
Dubai 15/Apr/2018 9:00 AM – 05:00 PM Sun, Thu. Enquire Now

Our Unique Guarantees

Free Trial Guarantee

For any public schedule courses attended, the course or any part of it can be repeated absolutely free of charge, provided space and course availability in our public schedule.

Free Repeat Guarantee

For any public schedule courses attended, the course or any part of it can be repeated absolutely free of charge, provided space and course availability in our public schedule.

Overview

This course focuses on leadership skills, including team building, motivation, organizing & delegating.

Target Audience

Practicing or aspiring first line managers who wish to develop leadership and management skills.

Module 1 UNDERSTANDING LEADERSHIP

SECTION 1 APPRECIATING THE ROLE OF THE LEADER

  • Leadership
  • Management v Leadership

SECTION 2 UNDERSTANDING THEORIES OF LEADERSHIP

  • Trait theories
  • Behavioral theories
  • Contingency theories
  • Situational leadership
  • Transactional leadership
  • Transformational leadership
  • Team leadership styles

SECTION 3 USING THE TECHNIQUES OF LEADERSHIP

  • Leadership Style
  • Power, authority and influence
  • Trust

Module 2 SOLVING PROBLEMS AND MAKING DECISIONS

SECTION 1 APPROACHES TO PROBLEM SOLVING

  • Problem solving and decision making
  • Types of problems and decisions
  • Understanding the problem
  • Objective setting
  • Problem solving approaches
  • The problem with solving problems

SECTION 2 DATA AND INFORMATION

  • Data vs Information
  • Finding data
  • Turning data into information
  • Analysis, averages and statistics
  • Using charts and graphs
  • Scatter diagrams
  • Displaying information
  • Making sense of qualitative data

SECTION 3 EVALUATING AND PRESENTING YOUR DECISIONS

  • Decision making context
  • Information for problem solving and decision making
  • Leadership styles and decision making style
  • Evaluation of options
  • Evaluating potential solutions

SECTION 4 IMPLEMENTING THE DECISION

  • Communicating the decision
  • Planning and monitoring projects
  • Monitoring and evaluation

Module 3 UNDERSTANDING HOW TO ESTABLISH AN EFFECTIVE TEAM

SECTION 1 BUILDING THE RIGHT WORKING RELATIONSHIPS

  • Building effective relationships that work
  • Barriers to effective relationship building
  • The importance of trust in the workplace

SECTION 2 MAKING GROUPS INTO TEAMS

  • Team structures
  • The difference between a group and a team
  • The hierarchical team
  • The expert team
  • Stages of team development
  • Team roles
  • The effective team

Module 4 UNDERSTANDING HOW TO MOTIVATE TO IMPROVE PERFORMANCE

SECTION 1 IDENTIFYING WHAT MOTIVATES TEAM MEMBERS

  • Behavior at work and motivation
  • Factors affecting motivation
  • The traditional theories of motivation
  • Maslow’s hierarchy of human needs
  • Frederick Herzberg – two factor theory
  • Douglas McGregor
  • Modern frameworks for understanding motivation
  • The three needs theory
  • Goal setting theory
  • Reinforcement theory

SECTION 2 USING THEORY OF MOTIVATION TO IMPROVE PERFORMANCE

  • Designing motivating jobs
  • Equity theory
  • Expectancy theory
  • Suggestions for motivating employees

Module 5 UNDERSTANDING ORGANISING AND DELEGATING IN THE WORKPLACE

SECTION 1 PLANNING THE RESPONSIBILITIES OF THE TEAM

  • Planning and organizing the team’s work
  • Human resource planning
  • Succession planning
  • Job design
  • Techniques of job design
  • Redeployment

SECTION 2 EFFECTIVE DELEGATIONS AND EMPOWERMENT

  • Delegation and empowerment
  • Power
  • Delegation
  • How to delegate
  • Negotiation
  • Empowerment
  • Benefits of empowerment
  • Problems with empowerment
  • Techniques for monitoring delegation and empowerment