International ICDL certification, mapped to the British National Qualification Framework level 3 and the UAE National Qualification Framework level 4

This certification is designed for beginners who are not able to use the computer, internet, email and desktop applications properly.

1. Computer Essentials

• Understand key concepts relating to ICT, computers, devices and software.
• Start up and shut down a computer
• Work effectively on the computer desktop using icons, windows
• Adjust the main operating system settings and use built-in help features
• Create a simple document and print an output
• Know the main concepts of file management and be able to efficiently organize files and folders
• Understand key storage concepts and use utility software to compress and extract large files
• Understand network concepts and connection options and be able to connect to a network
• Understand the importance of protecting data and devices from malware
• Understand the importance of backing up data
• Recognise considerations relating to green IT, accessibility, and user health

2. Online Essentials

• Understand web browsing and online security concepts
• Use the web browser and manage browser settings, bookmarks, and web outputs
• Search effectively for online information and critically evaluate web content
• Understand key copyright and data protection issues
• Understand concepts of online communities, communications and e-mail
• Send, receive e-mails and manage e-mail settings
• Organize and search e-mails and use calendars

3. Word Processing

• Work with documents and save them in different file formats
• Choose built-in options, such as the Help function, to enhance productivity
• Create and edit small-sized word processing documents that will be ready to share and distribute
• Apply different formats to documents to enhance them before distribution
• Recognize good practice in choosing the appropriate formatting options
• Insert tables, images, and drawn objects into documents
• Prepare documents for mail merge operations
• Adjust document page settings
• Check and correct spelling before finally printing documents

4. Spreadsheets

• Work with spreadsheets and save them in different file formats
• Choose built-in options, such as the Help function, within the application to enhance productivity
• Enter data into cells; use good practice in creating lists
• Select, sort and copy, move and delete data
• Edit rows and columns in a worksheet
• Copy, move, delete, and appropriately rename worksheets
• Create mathematical and logical formulas using standard spreadsheet functions
• Use good practice in formula creation; recognise error values in formulas
• Format numbers and text content in a spreadsheet
• Choose, create, and format charts to communicate information meaningfully
• Adjust spreadsheet page settings
• Check and correct spreadsheet content before finally printing spreadsheets